Private service, independent of the Saudi authorities Secure processing Personal assistance Support in 5 languages

Help and frequently asked questions

Everything about how our service works, from the application to receiving your visa.

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Help and frequently asked questions

How it works

1. Choose the visa type and fill in one form for all travellers. 2. Upload passport, photo and ticket. 3. Pay securely by card. 4. We check, submit and follow up. 5. You receive each visa by email and in your customer account.

Contact

Write to us at contact@ksavisasaudi.com, indicating your application reference if you have one. We reply in English, French, German, Spanish and Italian.

Frequently asked questions

Check your spam folder. If nothing arrives within an hour of payment, write to us with your name and the date of payment.

You receive an email explaining the problem; upload the new document directly from your customer account.

Our service fees remain due since the work has been done; see our terms and conditions for details.

Your files are stored on protected servers in Europe, accessible only to our team, and deleted after the retention period set out in our privacy policy.

Ready to apply for your Saudi visa?

One form for the whole family, from €199 per traveller, visa delivered by email.

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